Is the customer always right? How employers should respond to patron misconduct
Excerpted from a Proskauer blog by Tony Oncidi and Dixie Morrison As anyone who has worked in a customer-facing job can tell you, dealing with difficult customers often comes with […]
Vaccine-exemption requests putting legal departments in tricky spot
Excerpted from a McDermott Will & Emery blog by Carole A. Spink In-house legal departments are facing a big challenge: finessing company vaccine-exemption policies to strike the right balance between […]
Workplace issues: Is an “Accommodation” forever?
Excerpted from a McElroy Deutsch Mulvaney & Carpenter LLP blog by Bernard E. Jacques If an employer grants an accommodation to an employee, can the employer rescind the accommodation as […]
Who will win the remote work game of chicken?
Excerpted from an HR Dive blog by Emilie Shumway As the pandemic drags on, one thing has become clear: most employees really, really like working from home. Dozens of surveys […]