Background checks are designed to validate candidate resumes and protect employers from negligent hiring risks, but employers need to make sure they are not experiencing candidate fall off because of a poor background check experience.

According to a recent CareerBuilder survey, more than a third of employers (38 percent) have lost a candidate because they had a negative experience with their background check; however, less than half of HR managers who conduct background checks (44 percent) have tested their background check experience themselves.

When employers do test their process, they identify a less than ideal candidate experience, with around 1 in 6 (14 percent) rating their background check candidate experience as fair or poor.

The national survey, which was conducted online by Harris Poll on behalf of CareerBuilder from May 24 to June 16, 2017, included representative samples of 2,369 full-time employers (including 221 HR managers) and 3,462 full-time U.S. workers across industries and company sizes in the private sector.

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