Companies ramping up their employee screening strategies

Companies ramping up their employee screening strategies

Excerpted from a CNBC story by Natalie Daher

In April, Uber announced it will be tightening background checks for its drivers. This comes after a stream of sexual misconduct allegations within the company and more than 100 Uber drivers allegedly accused of sexually assaulting or abusing passengers.

Until now, Uber, which provides 15 million rides to users across the world every day, followed the traditional approach of running background checks on their drivers upon hire. In a recent blog post, CEO Dara Khosrowshahi said Uber is going to “double down on safety” by rerunning criminal background checks on their drivers every year. This is in addition to Uber’s new security feature on its app that requires drivers to take a selfie to verify their identity. If the photo doesn’t come back as a match to other photos on file, it will get flagged.

Uber has been making strides to fix its corporate culture, but the company is not alone when it comes to ramping up employee screening strategies. As the gig economy expands and companies continue to hire globally to secure top talent, businesses are doing everything they can to protect their brands and their reputations and to keep their existing employees and customers safe.

The value of employee screening in a viral world
In 2005 only about 10 percent of U.S. workers were employed by a temporary help agency or as an independent contractor or on-call position, according to a study from Harvard University’s Lawrence Katz and Princeton University’s Alan Krueger. Today 40 percent of the workforce is made up of contingent or nontraditional employees, and businesses need to adapt with stronger screening practices.

“One bad hire can result in a significant impact to your brand reputation when you consider how quickly news spreads over social media,” said Alonzo Martinez, a compliance associate at HireRight, one of the world’s largest providers of employee screening services. According to HireRight’s 2018 Annual Employment Screening Benchmark Report, which surveyed 6,000 human resources professionals across more than a dozen industries, 84 percent of employers reported catching a lie or misrepresentation in a job application. More than 23 percent of employers reported finding invalid education credentials.

For organizations, screening is worth it, said Martinez. It ensures better-quality hires, more consistent safety and security and improved regulatory compliance. More than half of the employers surveyed by HireRight said that frequent turnover and finding quality candidates are their biggest challenges.

“The money you spend on screening in order to vet your candidates and ensure that you’re surrounding yourself with workers who purport to be who they say they are is really essential, especially when you consider the viral world we’re living in,” said Martinez.

According to HireRight, for the 11th consecutive year, criminal searches, employment, identity, education verifications and motor vehicle records are the most popular types of background checks. Social media and fingerprinting are of least concern, and only 11 percent of companies consistently rescreen current employees. Five percent of the companies surveyed don’t do any checks at all.

You can read the full story here.

 

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