Now hold on there partner! At GroupOne Background Screening, the last thing we want to do is delay your background check. We know it can be frustrating. But at the end of the day, a background check is research, and GroupOne’s research requires due diligence to ensure your records are accurate and truly belong to the candidate. We understand. Even when you’ve set up everything right, background checks can still hit those irritating potholes.
Here are some of the most common reasons a background report might be delayed:
- County Records: County courts are usually the primary source for criminal records. Unfortunately, every court operates differently. Some provide digital access, while others require staff to manually pull records from those dusty file cabinets. That can turn a same-day result into a delayed wait.
- Alias Names: If a candidate has used more than one name, for example maiden names or legal name changes, each name needs to be checked. Tony Albert Montana could be going by Al Montana in another state. You get the idea. Running those additional searches can add time but ensure nothing is missed.
- Common Names: When a candidate has a very common name such as James Brown or Brian Jones, it’s going to take more digging to confirm whether the record actually belongs to them. Additional data such as Social Security numbers may need to be matched to verify accuracy.
- Inaccurate Information: Delays can happen because the information submitted doesn’t match official records. A mistyped date of birth or Social Security number that doesn’t match will trigger extra steps. Sometimes, GroupOne will need to delay the report until the candidate corrects or confirms the details. GroupOne’s crack team will make it easy to quickly resolve these issues should they happen.
- Candidate Dawdling: The background check process can’t even begin until the candidate provides consent. If they dawdle and take their time, the timeline gets pushed back before GroupOne’s research even begins.
It should be noted that none of these issues will guarantee delays, especially when you’re working with a GroupOne team that utilizes technology to move quickly. But they’re worth remembering so you can set realistic expectations when planning your hiring process.
And don’t get us started on delays related to drug screenings. Perhaps a blog for another time? Please do not hesitate to contact us at GroupOne should you have questions.