Is an organization as good as its people? Here at GroupOne Background Screening, we say unequivocally yes! We understand the need to hire qualified employees is crucial to your business success. It is most certainly crucial to GroupOne’s success.
Every member of our team is a licensed private investigator. Now, we’re not saying we can track down missing persons or solve criminal cases. We’ll leave that to Sherlock Holmes and Columbo. But we can wade through complex records and databases to find the information you need. Equally important is we help you avoid bad hires who cause workplace disruption or may not have the credentials claimed.
There are several factors that go into selecting a consumer reporting agency such as GroupOne. These include expertise, reputation, turnaround time and customer service. You need help, you can call us anytime during business hours and our onsite team members are here to assist. We believe communication and customer service are key to the solutions we provide.
As advancements in technology surrounding background checks are made, there is a factor that HR directors should consider. Does the firm provide a team-oriented background screening service, or is it simply technology-driven data acquisition with a claim of speed and lower costs?
We’ll be the first to admit technology has improved the efficiency and speed of background checks. But we also believe a screening firm should prioritize client support, compliance and expertise. Background screening is not just data recovery. If this were the case, then our reports would be rife with inaccuracies and compliance issues.
At GroupOne, we provide dedicated and professional service with a deep understanding of compliance issues in a complex legal landscape. Our human expertise ensures accuracy and quality customer service. Prioritizing technology over service could expose you to bad decisions and even expensive lawsuits.
Be wary of screening firms marketing themselves as technology-driven, with automated platforms delivering instant reports. Our profession does not serve fast food. While automation has streamlined many aspects of background screening, it cannot replace customer service and compliance expertise.
Background information requires industry expertise to understand if the data is accurate and complete. Our team has substantial training and an understanding of the sources and limitations of specific data types.
Criminal records, employment history and educational credentials can contain complex and inconsistent information requiring human oversight to verify the accuracy of the reports.
When an issue arises, such as why a record is late or what a record means, an HR director wants to talk to a professional, not an algorithm! At GroupOne, we prioritize customer service to assist you in navigating the sometimes-difficult screening process.
Background checks are pulled from multiple sources, many of which require manual verification. There are over 3,200 counties in the U.S. with data, and a significant number have systems that are antiquated. Relying on automated sources carries the possibility of error that an employer cannot ignore.
And don’t get us started on screening laws such as Ban the Box or Fair Chance Hiring! Such regulations vary widely across states and cities. Without human oversight, employers risk violating these complex compliance laws.
At GroupOne, we believe a truly effective background screening process is one that balances efficiency, accuracy and human involvement. While technology speeds up our searches, it is our expertise that ensures the results are legally compliant and appropriate.
As Sherlock Homes would say, “It’s elementary my dear HR director!” Technology enhances background screening, but it does not replace the experienced professionals who ensure its accuracy and reliability.