Excerpted from a WBUR story

Waltham, Massachusetts-based Care.com will pay nearly $500,000 to settle allegations that it misled customers about its background check system.

The website helps families find caregivers.

The state attorney general’s office says in a press release that the settlement resolves claims that the company’s background checks were not as thorough as it claimed. Care.com has disputed that allegation.

The AG’s office says Care.com told consumers that certain background checks would “include a review of criminal records for the ‘states and/or counties’ in which the caregiver resided during the prior seven years.” But the AG’s office says these checks did not “routinely check criminal records from District Courts in the state.”

The AG’s office adds: “In Massachusetts, the District Courts maintain the vast majority of misdemeanor records, as well as many felony records.”

“When families pay for a background check service, they should get what they paid for,” Attorney General Maura Healey said in a statement.

You can read the full story here.

 

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